160-Point Quality Assurance Inspection
At Toyota, only the best of the best are chosen to be Toyota Certified Used Vehicles. When we choose a vehicle for Toyota Certification, we have to do a little investigative work. Not only do we put each vehicle through an exhaustive 160-checkpoint Quality Assurance Inspection, but we also run a CARFAX Vehicle History Report to ensure it's worthy of the Toyota Certification process. Then, each vehicle is reconditioned to Toyota's exacting standards by factory-trained Toyota Technicians. We want the vehicles to look, feel and smell as new as possible and we know you do too. We believe this helps maintain the value, as well as creates pride in ownership of Toyota Certified Used Vehicles.
Listed below are the 160 checkpoints. Only vehicles that pass all 160 checkpoints (as appropriate to vehicle content) can receive the Toyota Certified seal of approval.
| Audio & Alarm Systems |
Interior Condition & Appearance |
| Battery System |
Lighting Systems
|
| Braking System |
Steering System |
| Emissions & State Inspection |
Tires & Suspension System
|
| Engine Compartment |
Transmission/Transaxle
|
| Engine Coolant & HVAC System |
Trunk Compartment & Spare |
| Exterior Condition & Appearance |
Vehicle History
|
| Frame, Structure & Underbody |
Additional Items, Where Applicable |
| Hybrid Components |
Instrument Panel & Electronic Systems
|
VEHCLE HISTORY
Run and print CARFAX Vehicle History Report [4]/Check for outstanding Special Service Campaigns.
EMISSIONS & STATE INSPECTION
Perform emissions test and/or state Inspection, if required.
FRAME, STRUCTUAL & UNDERBODY
Frame/Unibody check
Inspect body surface
Inspect panel alignment and fit
Inspect lower body and underbody for damage
Check exhaust systems and hangers
ENGINE COMPARTMENT
Change engine oil and filter
Check for evidence of sludge
Inspect for fuel, oil, coolant or other fluid leaks
Engine cold high Idle correct
No abnormal engine noise at cold start
Drivability OK during warm-up
Hot drivabilty OK
Engine reaches normal operating temperature
Engine fan functions properly
No excessive drone or vibration from engine
Drive belts and hoses free of cracks or damage
No damage to engine mounts
Check under-hood labels and decals
Engine compartment is clean
Under-hood heat insulator pad is clean
Engine free of excessive dressing
Inspect air filter
Oil, brake, clutch, transmission, transfer case, washer and power steering fluid levels OK
Under-hood fluids clear and uncontaminated
BATTERY SYSTEM
Battery in good condition, has proper cold cranking amps and reserve capacity
Battery proper size and secure
Battery posts free of corrosion
Cables in good condition
ENGINE COOLANT & HVAC SYSTEM
Engine coolant at proper hot and cold levels
Coolant specific gravity to -31ยบ Fahrenheit
A/C cooling operation normal
A/C refrigerant sight glass clear
Heater operation normal
Windows operate normally
Window locks operate normally
Power windows operate from master switch and all door switches
Memory seat control operates properly
AUDIO & ALARM SYSTEMS
Audio/cassette/CD system working normally, CD cartridge present (if equipped)
Antenna is present and functions properly
Radio speakers do not rattle at high volume
Remote entry system works properly
Theft-deterrent system works properly
INTERIOR CONDITION & APPEARANCE
Day/Night mirror operates and lens is good
Window tinting clear and free of bubbles
Cigarette lighter is intact and operates
Ashtrays function and are in good condition
Ashtrays and lighter are clean; no evidence of use
Headliner, sun visors, dash pad, upholstery, console, cup holders, trim panels, floor mats, and carpets are in place and in good condition
Cup holder extends completely and sturdily
Doors open and close correctly
Door locks, including child safety locks, work properly
Seats, including all position adjusters, work properly
Headrests function properly
Rear defogger grid lines intact
Interior leather, vinyl, plastic, carpet and fabric surfaces are free of holes, rips, tears, excessive wear or fading
No evidence of previous improper repairs
Inspect seatbelt condition
Seatbelts have full range of extension and smooth operation
Seatbelts lock up per specification
Inside remote release operates normally
Interior is free of debris
Dash and vents are clean and properly dressed
All crevices are clean
Door jams are clean
Glove box and console compartments are clean
Seats, carpets, floor mats and headliner are free of stains
Free of odor, Including heavy perfume
Glass is clean and free of streaks
EXTERIOR CONDITIION & APPEARANCE
Exterior is clean and free of road residue
No cracked or broken lenses of exterior lights
Outside rearview mirror operates/lens is good
Glass free of cracks, stars and large chips
Glass is free of Improper repairs
Bumpers are free of cuts, gouges and scratches
Body is free of all dents
Body is reasonably free of all dings
Paint is reasonably free of scratches and chips
Vehicle is free of improper paint repairs or mismatched color
Hood and trunk latches working
Free of water spots
Paint is free of swirl marks
Paint has even, high luster
Paint is reasonably free of scratches and chips
Free of wax residue
Wheel wells are clean
Acceptable aftermarket items checked
Removal of unacceptable aftermarket items
TRUNK COMPARTMENT & SPARE
Trunk is clean, free of debris, no stains
Trunk light and trunk trim appearance
Jack and tools are correct, present and secured
Fiber board tire cover is not broken/warped
Spare tire present
Spare tire and storage areas are clean
Spare tire is securely fastened
No signs of damage to spare tire
